MM
Michael M

1 reviews | Active since May 2018

10 Aug 2023, 10:00

They will keep your paid up loans open on credit bureau.

Paid up loan not removed on credit bureau as requested.

0
Replies (3)
Boodle
Boodle's reply10 Aug 2023, 10:49
Official
Dear Michael

Thank you for choosing Boodle as your online credit provider.


Your request/s to update your profile has been sent to all credit bureaus and take note that this request can take up to 14 working days to process on 26/07/2023 and the process takes up to 14 to 21 working days.


Should you require any further assistance in term of a loan query, kindly contact us on 0861 Boodle (266 353) or reply to this email.  Should you wish to follow-up with any of the bureau's after the 14-days you can contact their support teams on below information:

·         Compuscan - ***/***– email: ***

·         XDS - *** – email: ***

·         Experian - ***/*** – email: ***

·         Transunion - *** – email: ***


Kind Regards
Boodle Team
MM
Michael M's update10 Aug 2023, 11:37
Reviewer Update
You said the same thing over 14 days ago.
Boodle
Boodle's reply10 Aug 2023, 11:43
Official
Dear Michael
Please note that turn around time is 14 to 21 working days.
Should you require any further assistance in term of a loan query, kindly contact us on 0861 Boodle (266 353) or reply to this email.  Should you wish to follow-up with any of the bureau's after the 14-days you can contact their support teams on below information:


Kind Regards
Boodle Team