LM
Lentheng M
1 reviews | Active since Apr 2014
28 Mar 2024, 16:09
The worst service rendered
This is regarding the bad experience and service I got,when i settled my loan but suddenly a debit order goes off my account and i cannot be assisted as the so called debit order department has gone home already and i must wait until after public holidays so that they can process it. Now i must suffer due to their incompetence
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Boodle's replyOfficial
02 Apr 2024, 09:45Good day Lentheng, Thank you for bringing this to our attention. Your refund request has been sent to the relevant department. The refund process takes 24 working hours and the account has been paid up. We apologise for any inconvenience caused. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team
Boodle's reply02 Apr 2024, 09:45
Official
Good day Lentheng, Thank you for bringing this to our attention. Your refund request has been sent to the relevant department. The refund process takes 24 working hours and the account has been paid up. We apologise for any inconvenience caused. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team