NR
Natasha R
1 reviews | Active since Nov 2017
24 Dec 2025, 07:23
Terrible service
I paid up my account MONTHSS ago but I am still being flagged because of this. I had to resend my paid up letter to support so many times but yet nothing is happening. Can you sort this out ASAP the managers I've spoken too just so useless
Helpful (0)
Replies (6)0
Replies (6)
Boodle's replyOfficial
24 Dec 2025, 08:04Hi Natasha,
Thank you for bringing this matter to our attention.
We would like to confirm that an urgent ITC update request has been submitted to the relevant credit bureaus to correct your credit profile. Please note that once submitted, the update is dependent on the bureaus’ processing timelines, which are unfortunately outside of our direct control.
We are actively monitoring the request and will follow up to ensure the update is completed as soon as possible. Confirmation will be provided once the bureaus have finalized the update.We appreciate your patience and assure you that this matter is being treated with urgency.
Kind regards,
The Boodle Team
Thank you for bringing this matter to our attention.
We would like to confirm that an urgent ITC update request has been submitted to the relevant credit bureaus to correct your credit profile. Please note that once submitted, the update is dependent on the bureaus’ processing timelines, which are unfortunately outside of our direct control.
We are actively monitoring the request and will follow up to ensure the update is completed as soon as possible. Confirmation will be provided once the bureaus have finalized the update.We appreciate your patience and assure you that this matter is being treated with urgency.
Kind regards,
The Boodle Team
Boodle's reply24 Dec 2025, 08:04
Official
Hi Natasha,
Thank you for bringing this matter to our attention.
We would like to confirm that an urgent ITC update request has been submitted to the relevant credit bureaus to correct your credit profile. Please note that once submitted, the update is dependent on the bureaus’ processing timelines, which are unfortunately outside of our direct control.
We are actively monitoring the request and will follow up to ensure the update is completed as soon as possible. Confirmation will be provided once the bureaus have finalized the update.We appreciate your patience and assure you that this matter is being treated with urgency.
Kind regards,
The Boodle Team
Thank you for bringing this matter to our attention.
We would like to confirm that an urgent ITC update request has been submitted to the relevant credit bureaus to correct your credit profile. Please note that once submitted, the update is dependent on the bureaus’ processing timelines, which are unfortunately outside of our direct control.
We are actively monitoring the request and will follow up to ensure the update is completed as soon as possible. Confirmation will be provided once the bureaus have finalized the update.We appreciate your patience and assure you that this matter is being treated with urgency.
Kind regards,
The Boodle Team
NR
Natasha R's updateReviewer Update
24 Dec 2025, 09:01Why only now! When this was promised months ago?
NR
Natasha R's update24 Dec 2025, 09:01
Reviewer Update
Why only now! When this was promised months ago?
Boodle's replyOfficial
24 Dec 2025, 10:30Hi Natasha,
Thank you for bringing this matter to our attention.
We would like to confirm that an urgent ITC update request has been submitted to the relevant credit bureaus, We appreciate your patience and assure you that this matter is being treated with urgency.
We do apologize for the inconvenience.
Kind regards,
The Boodle Team
Thank you for bringing this matter to our attention.
We would like to confirm that an urgent ITC update request has been submitted to the relevant credit bureaus, We appreciate your patience and assure you that this matter is being treated with urgency.
We do apologize for the inconvenience.
Kind regards,
The Boodle Team
Boodle's reply24 Dec 2025, 10:30
Official
Hi Natasha,
Thank you for bringing this matter to our attention.
We would like to confirm that an urgent ITC update request has been submitted to the relevant credit bureaus, We appreciate your patience and assure you that this matter is being treated with urgency.
We do apologize for the inconvenience.
Kind regards,
The Boodle Team
Thank you for bringing this matter to our attention.
We would like to confirm that an urgent ITC update request has been submitted to the relevant credit bureaus, We appreciate your patience and assure you that this matter is being treated with urgency.
We do apologize for the inconvenience.
Kind regards,
The Boodle Team
NR
Natasha R's updateReviewer Update
24 Dec 2025, 11:03Can you also remove that account from your account from your website as it still says over due
NR
Natasha R's update24 Dec 2025, 11:03
Reviewer Update
Can you also remove that account from your account from your website as it still says over due
NR
Natasha R's updateReviewer Update
29 Dec 2025, 06:52Just to let you know my loan is still show on your side and it's paid up. Can it please be removed ASAP
NR
Natasha R's update29 Dec 2025, 06:52
Reviewer Update
Just to let you know my loan is still show on your side and it's paid up. Can it please be removed ASAP
Boodle's replyOfficial
30 Dec 2025, 09:58Dear Natasha,
Thank you for contacting Team Boodle.
Please be advised that we have sent you an email to *** responding to your complaint.
If you have any questions or need additional assistance, please reply to this email or contact us on 0861 Boodle (266 353).
Kind regards
Boodle Team
Thank you for contacting Team Boodle.
Please be advised that we have sent you an email to *** responding to your complaint.
If you have any questions or need additional assistance, please reply to this email or contact us on 0861 Boodle (266 353).
Kind regards
Boodle Team
Boodle's reply30 Dec 2025, 09:58
Official
Dear Natasha,
Thank you for contacting Team Boodle.
Please be advised that we have sent you an email to *** responding to your complaint.
If you have any questions or need additional assistance, please reply to this email or contact us on 0861 Boodle (266 353).
Kind regards
Boodle Team
Thank you for contacting Team Boodle.
Please be advised that we have sent you an email to *** responding to your complaint.
If you have any questions or need additional assistance, please reply to this email or contact us on 0861 Boodle (266 353).
Kind regards
Boodle Team