RM
Ross M

1 reviews | Active since May 2020

06 Oct 2022, 21:10

Tedious marketing emails.

The only issue i have have which is a pain and a half and is quite disturbing is the constant emails and messages grom boodle agents about new loans. I've told multiple agents from this company to stop sending me such emails about offers available as i know what yo do if interested in one but each day from different agents i get emails. This is disrespectful and you guys clearly do not follow the POPI act and should teach your staff a thing or two about consumer rights. I never wanna receive any marketing emails/sms's from this company and have asked numerous times for a note on their foolish system to be placed that i don't want to be contacted for loans ever. Please respect your clients.

0
Replies (3)
Boodle
Boodle's reply07 Oct 2022, 07:33
Official
Good Day Rosina  Thank you for bringing this to our attention. 
Your request has been referred to our relevant department, also requested for our sales division to stop contacting you. 
 We apologize for any inconvenience caused.  In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)  Kind Regards Boodle Team 

Best regards,

RM
Ross M's update07 Oct 2022, 07:40
Reviewer Update
This is the same thing your consultants have been saying that they will put me in a " do not contact list" but 5 minutes later different agents send multiple emails and sms's like it's crazy. So i hope this will be dealt with finally.
Boodle
Boodle's reply10 Oct 2022, 10:25
Official
Good Day Rosina   Thank you for bringing this to our attention. Kindly be advised that we have received a confirmation from our IT department that  you are on our No contact list, you are welcome to contact us in the future should you wish to use our services.  Should you require any further information, kindly contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team

Best regards,