EE
Elmarie E

1 reviews | Active since Feb 2012

15 Dec 2015, 14:48

Suddenly extra documents over and above bank state

I app**** for a loan. Completed the application as any other time submitted the documents. Suddenly they require proof of my additional income (spouses salary). <br> <br> When questioning this I get told this is a separate application not joint. The agentagent is not interested I listening to the fact that I did it the same as every other time. <br> <br> Why is it suddenly an issue? I really am disappointed in the service or lack thereof lately.

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Replies (1)
Boodle
Boodle's reply12 Jan 2016, 13:19
Official
Hello Angelic*****,

Good day

Thank you for bringing this to our attention.

As per telephonic conversation the application was declined based on your affordability as we have to comply with regulation regarding responsible lending to ensure that you are not over indebted.

In future should you have any feedback on our service you are most welcome to send the feedback to ***

Kind regards
Boodle Team