Still waiting for my refund from Boodle

<p>I appled for a boodle loan on the 17th September, you guys took too long to respond., so I cancelled my loan. Boodle still landed up paying me the loan. As instructed by the suport centre I paid it back imediately and emailed the proof of payment to Boodle. Weeks past and my profile still said I owed the money. I phone numerous times and emailed the support centre numerous times and got the same generic response they can see the received my payment and this had been esculated to be closed. On the 23rd Gabriel in the call centre managed to escuate this to his manager. They sent me a message confirming the loan is closed and they will not be debiting my account. On the 24 they debited my account and took the money from me. FNB my bank says they cannot reverse it. I phoned Boodle and they said agin that they can see that there a double payment and because this is their mistake they will esculate the refund as a priority so i should receive my money before 24 hours. It has now been more than 24 hours and I am still waiting for my money. This is becoming serious now as I need that money back TODAY. Please can someone phone me immediately and sort this out this is disgusting that a place can rob you of your money and not take this seriously. If I do not receive this by today I am taking this further. (attached are the evidence)</p>