NK
Nicolette K

1 reviews | Active since Aug 2025

11 Aug 2025, 11:11

*********** staff at Boodle.

Wish there was an option to give less than a 1 star rating. I was offered to apply for a six-month loan through an agent, but they told me to apply online instead. The online application only had a one-month payment option, which clearly wasn’t what I needed. The agent insisted I apply anyway. Unsurprisingly, the loan got declined.

When I called for help, they told me to call back so they could assist—but when I did, they said they couldn’t help and that I had to wait 30 days before calling again. Their only response was “sorry for the inconvenience.”

This is pathetic service with completely *********** staff. Very frustrating and unprofessional. I wouldn’t recommend dealing with them.

0
Replies (1)
Boodle
Boodle's reply11 Aug 2025, 11:30
Official
Dear Nicolette

Thank you for contacting Team Boodle.

At this time, we’re unable to assist you with a loan due to your current credit profile. Your credit profile reflects your credit history, and it plays a key role in loan approvals.If you’d like to learn more about how credit profiles work, feel free to visit the “Handbook – Boodle Lingo” section on our website.

You're welcome to try again next month.

For any further assistance, please reply to this email or contact us on 0861 Boodle (266 353).

Kind regards,
Boodle Team