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sonja D
1 reviews | Active since Jun 2019
27 Jul 2022, 14:46
shoddy service -
this morning I was contacted by Boodle who would like to offer me a loan send docs i did - download docs - i did loan ref ***7 now silence - what the hell people - had many loans with boodle all paid no problems ( has any this been returned or not paid ) yet the shoddy service continues. really dissapointing contact person e mail received form Mduduzi Mlauzi
thank you sonja
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Replies (2)sD
sonja D's updateReviewer Update
28 Jul 2022, 11:09still no response- no acknowledgment, nothing nothing nothing- WOW speechless.
online query portal the same - no reply - lets bear in mind that they contacted me to offer the loan -
online query portal the same - no reply - lets bear in mind that they contacted me to offer the loan -
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sonja D's update28 Jul 2022, 11:09
Reviewer Update
still no response- no acknowledgment, nothing nothing nothing- WOW speechless.
online query portal the same - no reply - lets bear in mind that they contacted me to offer the loan -
online query portal the same - no reply - lets bear in mind that they contacted me to offer the loan -
Boodle's replyOfficial
28 Jul 2022, 11:37 Good day Sonja, As per telephone discussion from our credit vetting department on the 27/07/2022, you were informed of the outstanding documents required of which you do not have at this stage. We are sorry that your loan was declined. We are regulated by the National Credit Act, which governs the way in which we calculate our customers’ disposable income. It accounts for all monthly expenses and includes any transfers out of your account. The good news is that you can re-apply at a later stage, should your income or expense situation change. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team
Boodle's reply28 Jul 2022, 11:37
Official
Good day Sonja, As per telephone discussion from our credit vetting department on the 27/07/2022, you were informed of the outstanding documents required of which you do not have at this stage. We are sorry that your loan was declined. We are regulated by the National Credit Act, which governs the way in which we calculate our customers’ disposable income. It accounts for all monthly expenses and includes any transfers out of your account. The good news is that you can re-apply at a later stage, should your income or expense situation change. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team