RL
Ruan L

1 reviews | Active since Apr 2017

10 Apr 2017, 13:28

Service not delivered

<p>I had a loan approved from Boodle, 3 days later the funds were still not available.<br /><br />After contacting them several times I keep getting the answer please contact ********** I did so 7 times, on day 4 I eventually got a response. This has now been escalted to the financial department, still with no feedback.<br /><br />No one seems to want to help you.</p>

0
Replies (1)
Boodle
Boodle's reply12 May 2017, 09:56
Official

Good day Ruan

Our attempts to contact you on your contact details provided were unsuccessful. Please contact us in order to confirm if your matter was resolved amicably.

In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on ***.

Kind Regards

Nhlanhlenkulu Nkosi

Customer Care Team Leader