Service is pathetic

<p>I app**** for a loan on the 27th October. I was not informed that additional documents were to be loaded on the boodle system.</p> <p> </p> <p>My wife called in yesterday, spoke to Gabriel and another consultant. Requested to speak to Nkosi he was not available. A message was left for Nkosi the Team Leader. No one has since called.</p> <p> </p> <p>I logged on the system and the loan has been reduced considerably after me having a loan for R3000.00.</p> <p>They want to give me a loan of R860.00 I continuously have to provide documents for accounts that are paid up. This is pathetic service.</p>