CG
Camille G

1 reviews | Active since Mar 2017

21 Mar 2017, 21:36

Remove my Account? Difficult?

<p>I caught someone in the act registering a AFC on Boodle. Stopped the person responsible but I wanted to remove this Acc. Talked to KAY ("apparently Agent") about removing my Acc. I do NOT want my personal details near the site. So NO, I will never mail my I'd copy to Boodle. I will not email them because I want Boodle to know NOTHING about me. After I refused to send ID copy, I was asked if I am using a cell or Laptop? You shouldn't care Boodle!! Just remove my Acc. Then I was asked which country I reside in? Why?? Useless support system until proven wrong!</p>

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Replies (1)
Boodle
Boodle's reply04 Apr 2017, 17:25
Official

Good day

Thank you for bringing this to our attention.

As per our conversation, this matter has been referred to our IT Department for further investigation. We will get back to you with feedback.

We apologise for any inconvenience caused.

Kind Regards,

Nhlanhlenkulu Nkosi

Customer Care Team Leader

Best regards,