jG
janine G

1 reviews | Active since Jul 2014

31 Dec 2015, 07:59

Refund

Account was settled on 23/12 even though only due on 28th. Confirmed that you received payment and would cancel debit. However debit was still done on the 28th, have been phoning and emailing since Monday, was told refund would be in my account within 24hrs. Its now 4 days later. I URGENTLY need this back now. Please respond!

0
Replies (1)
Boodle
Boodle's reply25 Jan 2016, 09:08
Official
Hello jpixieg,

Dear Janine

kindly note as per telephonic communication your refund was successfully transferred into your account and the matter has now been resolved.

We do apologise for any inconvenience as a result of the delayed refund request.

kind regards
Team Boodle

Best regards,