CC
Charlotte C
1 reviews | Active since Oct 2011
06 Oct 2017, 08:29
Rediculous
I app**** for this loan on the 26 August 2017 and only received my funds on the 30th August 2017, due to a system problem. When I queried what about the interest I am paying and don't have the funds it was said there is nothing that can be done. 5 days interest I paid Boodle and you gained from this. This is very unfair. I escalated a query with them & they came back to me and said sorry, no refund is owed to me.
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Boodle's replyOfficial
24 Oct 2017, 12:15Good day
Thank you for bringing this to our attention.
As per our telephonic conversation, the matter has been resolved and closed.
We apologise for any inconvenience caused.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Best regards,
Boodle's reply24 Oct 2017, 12:15
Official
Good day
Thank you for bringing this to our attention.
As per our telephonic conversation, the matter has been resolved and closed.
We apologise for any inconvenience caused.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Best regards,