Poor Customer Service

Item: Boodle
Rating: 1
Author: Phindile M

Highly disappointed at Boodle service, received and email from 1 of their employees Jonathan Pietersen that I qualify for a loan so I must send my 3 months bank statement. I sent the statement to him on Monday 25th March 2025 but did get any response from him. I called the call centre and was told that I will be called back but till now nothing has happened.

Helpful (0)

Replies (1)

Boodle's replyOfficial

27 Mar 2024, 16:13

Good Day Jonathan
Thank you for bringing this to our attention.
Please be advised that we were waiting for debit order to reflect so we may process your new loan application

Payment is now reflecting and your application is being processed
We apologise for any inconvenience caused.
Should you require any further information, kindly contact us on 0861 Boodle (266 353)

Kind Regards
Boodle Team

Boodle's reply27 Mar 2024, 16:13

Official