KR
Kay R
1 reviews | Active since Aug 2023
24 Apr 2025, 09:10
Poor business Ethic
This company deducts money before debit order date which is set for 26th of the month! I called for a refund I was placed on hold and currently still on hold 30.55 minutes. I have been a customer for so long and I must admit this has never happened before but it's crazy cause I have a medical emergency, and my remaining funds were debited. Theres is no accountablity and I am being told that it is unfortunate. Very disappointed.
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Boodle's replyOfficial
24 Apr 2025, 09:26Good Day Kribashnee Thank you so much for contacting Team Boodle. Please be advised, debit order was submitted due to early tracking on the account. We have requested our debit order team to remove early tracking and debit exactly on your salary date. You can alternatively apply for one of our payday loans in the mean time We apologize for any inconvenience caused. Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email. Kind RegardsBoodle Team
Boodle's reply24 Apr 2025, 09:26
Official
Good Day Kribashnee Thank you so much for contacting Team Boodle. Please be advised, debit order was submitted due to early tracking on the account. We have requested our debit order team to remove early tracking and debit exactly on your salary date. You can alternatively apply for one of our payday loans in the mean time We apologize for any inconvenience caused. Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email. Kind RegardsBoodle Team