Payment made to closed bank account

<p><br />I spoke to Mpho from the support team regarding a query of mine and she asked me to forward my email address.</p> <p>Before applying for a loan, I changed my banking details under my profile and received a notification stating that they are waiting for a bank confirmation regarding my details. I received a notfication stating that my details had been approved. Your company performs checks, could you not see that account numbers do not match</p> <p>When I was applying, I again changed my banking details. I received a message stating the money is in my account but its not. So I logged onto boodle and under my profile my banking details are still the old ones. My old account has been closed for over 9 months so I don`t know how the payment even went through.</p> <p> </p> <p>I refuse to pay for a loan I did not receive. I am greatly dissapointed. I was asked to email a copy of my address and was informed someone will get back to me but still nothing</p>