lA
leonie A
1 reviews | Active since Dec 2014
29 Apr 2025, 10:02
Payment date change gone wrong
I requested for my payment date to be changed from the 20th to the last day of the month. This has been done but now they are expecting 2 payments in 1 months. This is unacceptable. I dont have the funds to pay 2 installments in 1 month. And any person would think that they would check that they have already been paid for this month and the payment date change would only be effective from May going forward
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Replies (3)0
Replies (3)
Boodle's replyOfficial
29 Apr 2025, 10:32Good Day Leonie
Thank you for bringing this to our attention.
Please note that our debit order team confirmed that we will not debit again for the month of April as we did receive the monthly instalment.
Kindly respond to our email so we can update your debit order date for future debits.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Thank you for bringing this to our attention.
Please note that our debit order team confirmed that we will not debit again for the month of April as we did receive the monthly instalment.
Kindly respond to our email so we can update your debit order date for future debits.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Best regards,
Boodle's reply29 Apr 2025, 10:32
Official
Good Day Leonie
Thank you for bringing this to our attention.
Please note that our debit order team confirmed that we will not debit again for the month of April as we did receive the monthly instalment.
Kindly respond to our email so we can update your debit order date for future debits.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Thank you for bringing this to our attention.
Please note that our debit order team confirmed that we will not debit again for the month of April as we did receive the monthly instalment.
Kindly respond to our email so we can update your debit order date for future debits.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Best regards,
lA
leonie A's updateReviewer Update
30 Apr 2025, 07:05Please advise why im getting sms's saying i need to make payment as im in arrears . Kindly correct your system someone does not know what they are doing
lA
leonie A's update30 Apr 2025, 07:05
Reviewer Update
Please advise why im getting sms's saying i need to make payment as im in arrears . Kindly correct your system someone does not know what they are doing
Boodle's replyOfficial
30 Apr 2025, 11:44Good Day Leonie
Thank you for bringing this to our attention.
Your request has been sent to our relevant department.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Thank you for bringing this to our attention.
Your request has been sent to our relevant department.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Best regards,
Boodle's reply30 Apr 2025, 11:44
Official
Good Day Leonie
Thank you for bringing this to our attention.
Your request has been sent to our relevant department.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Thank you for bringing this to our attention.
Your request has been sent to our relevant department.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Best regards,