1 reviews | Active since Jan 2014
Pathetic Service
<p>I app**** for a loan in December, I updated my banking details on the system and got an email that my banking details have been verified. The loan got approved and got an email that I would get the money in 10 Minutes. I waited for days and when I logged in again I saw that my banking details were still the old ones. I have tried calling to no avail, I have logged countless queries with no success, I tried the online chat instead I chat to myself. How will I be liable for a loan that I have not received</p>
Good day
Thank you for bringing this to our attention.
As per our conversation, the matter has been resolved and a request to update and close the account has been sent to our finance department.
We apologise for any inconvenience caused.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Good day
Thank you for bringing this to our attention.
As per our conversation, the matter has been resolved and a request to update and close the account has been sent to our finance department.
We apologise for any inconvenience caused.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader