1 reviews | Active since Feb 2017

23 Mar 2017, 12:03

No Update on Credit Bureaus

<p>After settling my loan, Boodle has not bothered to update the credit bureaus.</p>

0
Replies (4)
's update25 Mar 2017, 11:22
Reviewer Update

Looks like Boodle doesnt care about updating clients information correctly!

Boodle
Boodle's reply04 Apr 2017, 17:19
Official

Good day

Thank you for bringing this to our attention.

Kindly be advised our attempts to contact you were unsuccessful, however a request to update your profile has been sent to al the credit bureaus this should take up to 21 working days.

We apologise for any inconvenience caused.

Kind Regards,

Nhlanhlenkulu Nkosi

Customer Care Team Leader

's update05 Apr 2017, 09:20
Reviewer Update

Hi Nhlanhlenkulu,

Thank you for your response.

I have emails from last year saying the exact same thing.

When can i receive confirmation that it is done?

Boodle
Boodle's reply05 Apr 2017, 09:32
Official

Good day

Kindly be advised once a report confirming that your profile is updated on all bureaus, we will contact you to inform you of this.

We apologise for any inconvenience caused.

Kind Regards,

Nhlanhlenkulu Nkosi

Customer Care Team Leader