MN
Ms N
1 reviews | Active since Jun 2021
09 Jun 2021, 17:28
No settlement letter
Despite settling my loan 9days ago, I didn’t get any settlement letter, dashboard still shows my loan is overdue. No one is responding to my Emails!!!
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Boodle's replyOfficial
10 Jun 2021, 09:52Good Day Penelope, Thank you for bringing this to our attention. As per our conversation, this matter has been referred to our Collections department for further investigation. We request a different proof of payment/bank statement reflecting the payment you made and the reference number used as the payment does not reflect on our side. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team
Boodle's reply10 Jun 2021, 09:52
Official
Good Day Penelope, Thank you for bringing this to our attention. As per our conversation, this matter has been referred to our Collections department for further investigation. We request a different proof of payment/bank statement reflecting the payment you made and the reference number used as the payment does not reflect on our side. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team