1 reviews | Active since Jul 2015
NO FEEDBACK TO COMPLAINT AND ****************
Boodle dont close your account once you have paid it, instead they want to milk you of every cent that you have!<br> <br> 28 May 2015 final demand email from boodle recieved - final payment of 1413.84 is due.<br> I paid this on the 29 May 2015.<br> 4 June 2015 I recieved email stating arrears with an amount of R 208.42.<br> 29 June 2015 paid the arrears because I figured it must be interest for late payment.<br> 16 July 2015 I recieve another email arrears with an amount of R 153.22 Same day i respond asking what this is about as the account should be closed as i have settled it. No response from boodle.<br> 21 July 2015 recieved another email demanding payment, again rep**** that the account was settled so why is there a balance. No response from boodle<br> 24 July 2015 recieved another email demanding payment, again rep**** that the account was settled so why is there a balance.<br> 29 July 2015 Email recieved - Your request has been forwarded to the relevant Department<br> 05 Aug 2015 recieved another email Your account is currently in arrears with an amount of R 306.51 and URGENT payment is needed.<br> <br> No response recieved to my emails. Instead the balance has increased by double!
Good day Lerato
Thank you for bringing this to our attention.
As per emails sent your account is still outstanding and we are waiting for proof of settlement amount for further investigation.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team
Good day Lerato
Thank you for bringing this to our attention.
As per emails sent your account is still outstanding and we are waiting for proof of settlement amount for further investigation.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team
