KM
Kwakhona M
1 reviews | Active since Nov 2019
22 Sept 2022, 14:58
No Feedback for a Whole Day
I app**** for a loan on 22 September 2022, on your website it says feedback is given within 3 hours. I've been waiting the whole day. I uploaded by documents and still ur consultant called me about uploading documents. Then I log back into site and then I click on View Quote and it's just breaks. Errors all through console log, with 500 response. I text the agents and they tell me the quote has not been issued. This was a waste of time, now I'm concerned my sensitive info maybe compromised.
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Boodle's replyOfficial
22 Sept 2022, 15:27 Good day Kwakhona, Thank you for bringing this to our attention. This matter has been referred to our relevant department for further investigation, you will be contacted once we have feedback. We apologize for any inconvenience caused. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind Regards Boodle Team
Boodle's reply22 Sept 2022, 15:27
Official
Good day Kwakhona, Thank you for bringing this to our attention. This matter has been referred to our relevant department for further investigation, you will be contacted once we have feedback. We apologize for any inconvenience caused. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind Regards Boodle Team