EF
Eva F
1 reviews | Active since Oct 2011
26 Feb 2016, 13:22
No feedback
I app**** for a loan on the 21st Feb. I' ve sent numerous emails to enquire about an outcome on the application but to no avail. I just need a response so I know if I should make alternative plans. I usually receive such good service so I'm not sure what the problem is this month.
Helpful (0)
Replies (1)0
Replies (1)Boodle's replyOfficial
02 Mar 2016, 10:32Hello Efonseca,
Thank you for bringing this to our attention
We apologies for any inconvenience caused. Due to technical issues on your application we cancelled it in order for you to reapply and the matter is now resolved with an open loan.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Thank you for bringing this to our attention
We apologies for any inconvenience caused. Due to technical issues on your application we cancelled it in order for you to reapply and the matter is now resolved with an open loan.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Boodle's reply02 Mar 2016, 10:32
Official
Hello Efonseca,
Thank you for bringing this to our attention
We apologies for any inconvenience caused. Due to technical issues on your application we cancelled it in order for you to reapply and the matter is now resolved with an open loan.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Thank you for bringing this to our attention
We apologies for any inconvenience caused. Due to technical issues on your application we cancelled it in order for you to reapply and the matter is now resolved with an open loan.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
