loan pending for 3 days without any answers or feedback

<p>i app**** for a loan with boodle on the 27th and i got the online response saying we are on it ,you will get feedback withing an hour,the hour passed without any response or anyone getting back to me ,i send a chat online to enquire and kept being transfered from one agent to another ,then the other agent responds and said they waiting for a bank confirmation ,the day went by an i did not receive any further feedback,on the 28 i sent chats and kepy being transfered from agent to another as usual ,an chats are delivered read but no one responds ,i called their offices an the lady i was speaking to tells me they will get back to me ,an i ask her what could be the problem she says she doesnt know and i must be patient ,today the 29 i sent a chat again and it was mpho then mpho keeps quite ,i start the chat again ,now it is Gabuza,who trasferes me back to mpho,now i explain and ask for feedback ,an mpho takes long to respond then when she respond ,she ask for my details i gave the details ,and she tells me i must be patient as they have escalated the matter to the relevant department,so i ask her how long do i need to be patient an will i receive feedback ,then she went all quite on me but the chat shows its read ,i would not apply for a loan if i did not need it and i app**** because their adverts promises that on the same day you will get response and the loan if its approved,its been more that 3 days and when you apply for a loan,the interests are according to the terms or days which the loan is taken ,this is the worst expereince ever and no one seems to know the answer or what is going on ,no one wants to reply and give a straight answer .</p>