BZ
Brenda Z
1 reviews | Active since Dec 2013
05 Feb 2016, 09:53
Loan not Paid
I app**** for a loan on Tuesday and I was sent an approval letter via email and informed funds will appear within 10 minutes. <br> It's been three days and after calling and emailing them numerous times I receive generic canned responses with no resolve. These people have inconvenienced me and have loaded a debit order for funds they have not even delivered. Worst customers service ever!
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Replies (1)
Boodle's replyOfficial
12 Feb 2016, 12:23Hello bzuma,
Thank you for bringing this to our attention.
Our attempts to contact you on your contact details provided were unsuccessful, we apologise for the delay and inconvenience you have experienced. Please be advised payment was processed and the account is now open.
In future should you have any feedback on our service you are most welcome to send the feedback to ***
Kind Regards
Nhlanhlenkulu Nkosi
Boodle Customer Care Team Leader
Thank you for bringing this to our attention.
Our attempts to contact you on your contact details provided were unsuccessful, we apologise for the delay and inconvenience you have experienced. Please be advised payment was processed and the account is now open.
In future should you have any feedback on our service you are most welcome to send the feedback to ***
Kind Regards
Nhlanhlenkulu Nkosi
Boodle Customer Care Team Leader
Boodle's reply12 Feb 2016, 12:23
Official
Hello bzuma,
Thank you for bringing this to our attention.
Our attempts to contact you on your contact details provided were unsuccessful, we apologise for the delay and inconvenience you have experienced. Please be advised payment was processed and the account is now open.
In future should you have any feedback on our service you are most welcome to send the feedback to ***
Kind Regards
Nhlanhlenkulu Nkosi
Boodle Customer Care Team Leader
Thank you for bringing this to our attention.
Our attempts to contact you on your contact details provided were unsuccessful, we apologise for the delay and inconvenience you have experienced. Please be advised payment was processed and the account is now open.
In future should you have any feedback on our service you are most welcome to send the feedback to ***
Kind Regards
Nhlanhlenkulu Nkosi
Boodle Customer Care Team Leader