BP
Bernadette P
1 reviews | Active since Jun 2016
26 Feb 2018, 12:54
ITC profiel not being updated and no settlement letter received
My ITC payment profile has not been updated and shows outstanding balances despite the loan being settled and they are promising me a paid up letter for days now! Pathetic service to say the least
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Boodle's replyOfficial
29 Mar 2018, 09:43Good day Bernadette
Thank you for bringing this to our attention.
As per our telephonic conversation the matter has been resolved.
We apologise for the inconvenience experienced by far.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Boodle's reply29 Mar 2018, 09:43
Official
Good day Bernadette
Thank you for bringing this to our attention.
As per our telephonic conversation the matter has been resolved.
We apologise for the inconvenience experienced by far.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader