1 reviews | Active since Oct 2017
*********** staff at boodle
The first time I tried to apply for a loan at boodle in September 2015 I entered my cell phone number incorrectly. For the last two years I've been trying to correct that. I have literally speaking sent them over 50 emails and they are unable to help me. One of the stupid things they keep doing is to send an OTP to the same incorrect number l'm trying to change. Secondly their so called Customer support consultants will give you a useless advise which doesn't work. Lastly they will always refer your case to their IT Specialists who never resolve anything or at least get back to you to report their incompetence and failure
Good day Brian
Thank you for bringing this to our attention.
As per our conversation, the matter has been resolved and the details updated as per request.
We apologise for any inconvenience caused.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Good day Brian
Thank you for bringing this to our attention.
As per our conversation, the matter has been resolved and the details updated as per request.
We apologise for any inconvenience caused.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Good day Brian
Thank you for bringing this to our attention.
As per our conversation, the matter has been resolved and the details updated as per request.
We apologise for any inconvenience caused.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Good day Brian
Thank you for bringing this to our attention.
As per our conversation, the matter has been resolved and the details updated as per request.
We apologise for any inconvenience caused.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
