HP
Hendrik P
1 reviews | Active since May 2020
24 Mar 2023, 09:37
I'm very unhappy with their service and the way the do things
I just want to bring it under everyone's attention that you apply for a 6 months loan with them and then they deduct the whole balance at once on the first payment date after the quote says it is a 6 months loan
Helpful (0)
Replies (1)0
Replies (1)
Boodle's replyOfficial
24 Mar 2023, 09:59Good day Hendrik,
Thank you for bringing this to our attention.
Please be advised that the application was made through our website for 44 days and not 6 months and we have no access on the client portfolio as this can only be accessed with your personal logins by yourself only. This also prohibits us to make decisions on your behalf like accepting the quote or completing information on your profile. A debit order was deducted as per contractual agreement, please note that a copy of contract has been attached to your email.
Should you require any further information, kindly contact us on 0861 Boodle (266 353)
Kind Regards
Boodle Team
Boodle's reply24 Mar 2023, 09:59
Official
Good day Hendrik,
Thank you for bringing this to our attention.
Please be advised that the application was made through our website for 44 days and not 6 months and we have no access on the client portfolio as this can only be accessed with your personal logins by yourself only. This also prohibits us to make decisions on your behalf like accepting the quote or completing information on your profile. A debit order was deducted as per contractual agreement, please note that a copy of contract has been attached to your email.
Should you require any further information, kindly contact us on 0861 Boodle (266 353)
Kind Regards
Boodle Team