I AM GOING TO THROW UP NOW!

I am so flabbergasted, actually i want to vomit by the service i received from boodle. totally regret using them as a service provider. The company processes are set to ******* people. I took a month loan of R1000 and set my debit order off on the 25th, the 25th of July was on Sunday, they did not collect either the 24/26. I received an email from them saying i missed the payment and then i made an arrangement to pay the 600 of the R1197.58 leaving an outstanding balance of 597.58. They sent an email on the 29 giving me an option to settle or to pay the balance over 2 months, I opted for settle and requested a call back at 10:00 on the 30th. No call was received. i sent an email asking why they still havent contacted me, and made a follow up call. Its their fault that they did not debit me, Its their fault they did not contact me or at least send me the link at 10:00 to make the payment, no they looking to suck money from client from their inefficient services giving me 16 excuses why i was not contacted, giving me 15 excuses why i was not debited. Speaking to the employees they feel trapped under these conditions, they feel for my frustrations and understand the process is unfair but red tape makes them stubborn and to act stupid. I still feel like i want to vomit by what i just experience. Why would you make a customer pay for your company mistakes??????then i ask for a statement i am given 3 hundred different due balances like i where are they looking. Shem i am done. I cant wait to finish my other loan. I never in a million ever thought i would be down on this root with boodle, i thought its a well rounded company, stupid policies and no one understand a SIMPLE LOGIC!!!I AM GOING TO THROW UP NOW!