TL
Tshep L
1 reviews | Active since Nov 2022
26 Nov 2025, 18:03
Horrible service
First and foremost you have so many bad reviews. I put in an application it's been stuck on debicheck mandate. No debicheck mandate was sent to me. What is happening with your service? With all these reviews I fear you will debit my account with authorizing a loan.
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Replies (1)
Boodle's replyOfficial
27 Nov 2025, 08:50Dear Tshepiso,
Thank you for contacting Team Boodle.
Thank you for letting us know, and I’m really sorry for the frustration you’ve experienced. We’ve picked up that there’s a technical issue with your current application, which is why it’s not taking you through to the DebiCheck creation step.
The good news is that this can be fixed quickly. If you restart the application from the beginning, the system should automatically guide you to the agreement stage and then allow you to complete the DebiCheck without any extra effort.
Before restarting, please just make sure your mobile data or Wi-Fi connection is stable, and that you’re using the latest version of your browser/app. Once you begin again, everything should run smoothly.
We completely understand how inconvenient this has been, and we appreciate your patience while we get this sorted. If you experience the same issue again or need help at any step, please let us know — we’re here to assist you immediately.
Kind regards,
The Boodle Team
Thank you for contacting Team Boodle.
Thank you for letting us know, and I’m really sorry for the frustration you’ve experienced. We’ve picked up that there’s a technical issue with your current application, which is why it’s not taking you through to the DebiCheck creation step.
The good news is that this can be fixed quickly. If you restart the application from the beginning, the system should automatically guide you to the agreement stage and then allow you to complete the DebiCheck without any extra effort.
Before restarting, please just make sure your mobile data or Wi-Fi connection is stable, and that you’re using the latest version of your browser/app. Once you begin again, everything should run smoothly.
We completely understand how inconvenient this has been, and we appreciate your patience while we get this sorted. If you experience the same issue again or need help at any step, please let us know — we’re here to assist you immediately.
Kind regards,
The Boodle Team
Boodle's reply27 Nov 2025, 08:50
Official
Dear Tshepiso,
Thank you for contacting Team Boodle.
Thank you for letting us know, and I’m really sorry for the frustration you’ve experienced. We’ve picked up that there’s a technical issue with your current application, which is why it’s not taking you through to the DebiCheck creation step.
The good news is that this can be fixed quickly. If you restart the application from the beginning, the system should automatically guide you to the agreement stage and then allow you to complete the DebiCheck without any extra effort.
Before restarting, please just make sure your mobile data or Wi-Fi connection is stable, and that you’re using the latest version of your browser/app. Once you begin again, everything should run smoothly.
We completely understand how inconvenient this has been, and we appreciate your patience while we get this sorted. If you experience the same issue again or need help at any step, please let us know — we’re here to assist you immediately.
Kind regards,
The Boodle Team
Thank you for contacting Team Boodle.
Thank you for letting us know, and I’m really sorry for the frustration you’ve experienced. We’ve picked up that there’s a technical issue with your current application, which is why it’s not taking you through to the DebiCheck creation step.
The good news is that this can be fixed quickly. If you restart the application from the beginning, the system should automatically guide you to the agreement stage and then allow you to complete the DebiCheck without any extra effort.
Before restarting, please just make sure your mobile data or Wi-Fi connection is stable, and that you’re using the latest version of your browser/app. Once you begin again, everything should run smoothly.
We completely understand how inconvenient this has been, and we appreciate your patience while we get this sorted. If you experience the same issue again or need help at any step, please let us know — we’re here to assist you immediately.
Kind regards,
The Boodle Team