MN
Melanie N

1 reviews | Active since Apr 2014

12 Jan 2016, 09:18

Get your Boodle in 10 minutes- False Advertising

So as we all know January is a bad and tough month for us all. <br> <br> I have made use of Boodle in the past, so they do have me on their records, and I have never defaulted on repayment.<br> <br> Yesterday I made a loan, usually you have your feedback immediately, and let's face it, we won't be making use of this type of company, if we didn't need the money urgently.<br> <br> So after making the application I received a mail to say that I need to forward 3 months statements, which I understand is new legislation, which I immediately did. <br> <br> This morning when I followed up, they requested the documents again, and after I told the agent that I already sent them through, she said that the application is going for credit vetting. <br> <br> On your application, they check affordability, why do they need to do the credit vetting again?<br> <br> Please can I just get some clarity, as these funds are urgently needed.<br> <br> Thank you.

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Replies (1)
Boodle
Boodle's reply12 Jan 2016, 11:12
Official
Hello MelNel30,

Kindly note we do apologise for the delay in regards with the delayed payout on your application, we have processed the application and as per telephonic conversation the funds were transferred into your account.
Please note in regards with compliance with the legislation we have to require documentation to confirm income going forward for all applicants both new and existing hence the delay.