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yolande E

1 reviews | Active since Jul 2017

21 Jul 2017, 09:17

failure to update credit profile

<p>Boodle borrows money and fails to update credit profile when the money is repayed and settled. my credit profile is still reflecting the oustanding balance since 2015!!!!!! this makes me look like i did not repay the funds and affects my credit applications. well done boodle on another great experience.NOT..i wonder how many other clients are affected by this? does the NCR know that this is happening? please do not borrow money from this company as it will destroy your credit score and affect the rest of your life.</p>

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Replies (1)
Boodle
Boodle's reply21 Jul 2017, 12:23
Official

Good day Yolande

Thank you for bringing this to our attention.

Our efforts to contact you were unsuccessful.

A request has been sent to the credit bureau to have the account updated under your ITC profile. This process will take up to 21 working days.

Kind Regards,

Lebaka Mvelase

Customer Care Agent