KD
Kelly D

1 reviews | Active since Nov 2020

26 Sept 2025, 12:21

Extremely bad service

I joined their live chat to enquire why I’m being requested to submit documents on the dashboard and yet it won’t allow me to upload any documents. Something so simple which I waited on live chat for over 30 minutes and still no one provided me with feedback. The agent said she’s checking and then started ignoring my messages. They are a waste of time. Not recommended.

0
Replies (1)
Boodle
Boodle's reply26 Sept 2025, 13:58
Official
Dear Kelly

Thank you for contacting Team Boodle.

At this time, we’re unable to assist you with a loan due to your Affordability. 
You're welcome to try again next month.

For any further assistance, please reply to this email or contact us on 0861 Boodle (266 353).

Kind regards,
Boodle Team