CS
Cynthia S

1 reviews | Active since Jun 2014

15 Jan 2016, 10:18

Does anyone understand???

A couple of years ago I registered on the Boodle site and app**** for a loan which was declined. I have a couple of times thereafter app**** and always declined. Thereafter I contacted them and asked them to remove my details off their system as I did not want to receive any of their mails or correspondence! I was told that they were, according to the law, not allowed to remove my details, (that part I accept), but they could stop the communication! WOW, obviously they dont understand plain English! I have sent mails, made phone calls yet the junk still keeps arriving! In December I received a mail saying their IT dept was looking into the problem (received references with that) and they appologise. Guess what??? ANOTHER mail arrived this morning!! I DO NOT WANT ANY COMMUNICATION IN ANY FORM FROM BOODLE EVER!!!!! Get it?? This is harassment!

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Replies (1)
Boodle
Boodle's reply25 Jan 2016, 08:44
Official
Hello Cynthia1963,

Good day Francois

As per our conversation your email address has been unsubscribed from our mailing list and the matter has been resolved.

We apologise for any inconvenience caused.

Should you require any further information, kindly contact us on 0861 Boodle (266 353)

Kind Regards
nhlanhlenkulu Nkosi
Customer Care Team

Best regards,