AM
Adri M
1 reviews | Active since Apr 2015
25 Jan 2022, 14:08
Dissapointed
I have never been so dissapointed with them like now. Because they did not amend their side with a December deduction now they want to start withsending emails to hand over with lawyers. Not apoligising from there side but making you the as the client the problem. No wonder we as people get bad credit score and bad names. I will definetly not refer anyone to them in future asking for places nor myself in this case
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Replies (2)
Boodle's replyOfficial
25 Jan 2022, 14:32Good day Adri, Thank you for bringing this to our attention. Kindly note that this matter has been referred to our Collections department for further investigation. they will contact you with feedback We apologize for any inconvenience caused. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team
Boodle's reply25 Jan 2022, 14:32
Official
Good day Adri, Thank you for bringing this to our attention. Kindly note that this matter has been referred to our Collections department for further investigation. they will contact you with feedback We apologize for any inconvenience caused. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team
AM
Adri M's updateReviewer Update
25 Jan 2022, 14:48This ' In future should you have any feedback on our service you are most welcome to send the feedback to *********** or contact us on 0861 Boodle (266 353) ' is not false because a telephone conversation and or email to them is not put in place. They don't confirm exact amounts to be deducted when asked and if you look again there are two or three debit orders taken off with different amounts. Once it gets querried you only get a reply with it is for arrears. Pathetic to get a proper answer on debit orders andmore pathetic when a payment "plan" is being submitted. Boodle justs want to debit like they please and not giving a damn if it is approved. All theycan do is send debi checks for amounts but even if it is declined because it is not right they somehow find a way to take the debot orders off and there is NO way it can be reverse back into your own account.
AM
Adri M's update25 Jan 2022, 14:48
Reviewer Update
This ' In future should you have any feedback on our service you are most welcome to send the feedback to *********** or contact us on 0861 Boodle (266 353) ' is not false because a telephone conversation and or email to them is not put in place. They don't confirm exact amounts to be deducted when asked and if you look again there are two or three debit orders taken off with different amounts. Once it gets querried you only get a reply with it is for arrears. Pathetic to get a proper answer on debit orders andmore pathetic when a payment "plan" is being submitted. Boodle justs want to debit like they please and not giving a damn if it is approved. All theycan do is send debi checks for amounts but even if it is declined because it is not right they somehow find a way to take the debot orders off and there is NO way it can be reverse back into your own account.