DB
Delni B
1 reviews | Active since Jan 2024
26 Feb 2024, 16:59
Disgusting service
Pathetic customer care services. This is the second month that I try to move my debit order date. After numerous emails no assistance whatsoever. Also running debit orders when there is insufficient resulting in bank costs! I am so fed up. Seriously!!?? I WANT ANSWERS ASAP
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Boodle's replyOfficial
01 Mar 2024, 14:08 Good day Delni, Please be advised that your salary date was linked only on the 23rd of February of which a debit order was already processing and could not be stopped. Your next debit order date is due on the 20/03/2024 as your salary date has been linked accordingly. We apologise for any inconvenience caused. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind Regards Boodle Team
Boodle's reply01 Mar 2024, 14:08
Official
Good day Delni, Please be advised that your salary date was linked only on the 23rd of February of which a debit order was already processing and could not be stopped. Your next debit order date is due on the 20/03/2024 as your salary date has been linked accordingly. We apologise for any inconvenience caused. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind Regards Boodle Team