SJ
Sheraad J

1 reviews | Active since Mar 2024

13 Mar 2024, 11:58

Disappointing Experience with Boodle Services

I recently engaged with Boodle's services and unfortunately, my experience has been far from satisfactory. Regrettably, I have encountered multiple instances of unauthorized applications that have significantly impacted my credit score. Despite my persistent efforts to address and rectify this issue by reaching out to Boodle on several occasions, I have yet to receive any assistance or resolution.

Of particular concern is the recurring pattern of unauthorized applications, transpiring twice a month, each for an amount of R8000. Despite promptly reporting these incidents to Boodle, the lack of corrective action on their part has been disheartening. The failure to address and rectify this matter has not only caused frustration but also raised serious questions about the security and reliability of Boodle's services.

In light of the aforementioned challenges, I am left with a sense of dissatisfaction and concern regarding the overall efficacy and customer support provided by Boodle. It is my hope that this review prompts a thorough investigation into the security measures in place and a swift resolution to the unauthorized applications affecting my credit score. I believe that a proactive approach to customer concerns is vital for the reputation and credibility of any financial service provider, and I trust that Boodle will take the necessary steps to address and rectify these issues promptly.

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