BJ
Braam J
1 reviews | Active since Jan 2020
06 Nov 2023, 09:14
Delayed services
Response time on requesting a loan states 3 hours and they will get back to you, i have been waiting 3 days now without any confirmation and update. The portal still saying pending since last week. The Chat option replying rate is under 25min i am waiting more than half an hour and still no response.
Helpful (0)
Replies (8)0
Replies (8)
Boodle's replyOfficial
06 Nov 2023, 09:21Good Day Abram
Thank you for bringing this to our attention.
Kindly respond to email sent to you with required documents
We apologize for the inconvenience caused
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Thank you for bringing this to our attention.
Kindly respond to email sent to you with required documents
We apologize for the inconvenience caused
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Boodle's reply06 Nov 2023, 09:21
Official
Good Day Abram
Thank you for bringing this to our attention.
Kindly respond to email sent to you with required documents
We apologize for the inconvenience caused
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Thank you for bringing this to our attention.
Kindly respond to email sent to you with required documents
We apologize for the inconvenience caused
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
BJ
Braam J's updateReviewer Update
06 Nov 2023, 16:37Good Day
I have sent my documents and uploaded accordingly but still your team has not updated their end and this is now another day that passed with no progress.
I have sent my documents and uploaded accordingly but still your team has not updated their end and this is now another day that passed with no progress.
BJ
Braam J's update06 Nov 2023, 16:37
Reviewer Update
Good Day
I have sent my documents and uploaded accordingly but still your team has not updated their end and this is now another day that passed with no progress.
I have sent my documents and uploaded accordingly but still your team has not updated their end and this is now another day that passed with no progress.
BJ
Braam J's updateReviewer Update
07 Nov 2023, 08:51Still no response
BJ
Braam J's update07 Nov 2023, 08:51
Reviewer Update
Still no response
Boodle's replyOfficial
07 Nov 2023, 08:55Good day Abram,
Thank you for bringing this to our attention.
Please be advised, we have received your documents however we require your back of your ID In order to assist further. Kindly reply to the email with the required attached in PDF format.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Thank you for bringing this to our attention.
Please be advised, we have received your documents however we require your back of your ID In order to assist further. Kindly reply to the email with the required attached in PDF format.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Boodle's reply07 Nov 2023, 08:55
Official
Good day Abram,
Thank you for bringing this to our attention.
Please be advised, we have received your documents however we require your back of your ID In order to assist further. Kindly reply to the email with the required attached in PDF format.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Thank you for bringing this to our attention.
Please be advised, we have received your documents however we require your back of your ID In order to assist further. Kindly reply to the email with the required attached in PDF format.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
BJ
Braam J's updateReviewer Update
07 Nov 2023, 09:45I have sent this earlier, lets see how long this takes.
BJ
Braam J's update07 Nov 2023, 09:45
Reviewer Update
I have sent this earlier, lets see how long this takes.
Boodle's replyOfficial
07 Nov 2023, 09:56Good day Thank you so much for contacting Team Boodle. This means that we are in the process of finalising your application however there are just a few more checks we have to do. Further communication will be sent to you once it has been finalised. Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email.
Kind RegardsTeam Boodle
Kind RegardsTeam Boodle
Boodle's reply07 Nov 2023, 09:56
Official
Good day Thank you so much for contacting Team Boodle. This means that we are in the process of finalising your application however there are just a few more checks we have to do. Further communication will be sent to you once it has been finalised. Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email.
Kind RegardsTeam Boodle
Kind RegardsTeam Boodle
BJ
Braam J's updateReviewer Update
07 Nov 2023, 10:45Good Day received a mail stating the loan has expired. Is this the case or are they proceeding?
BJ
Braam J's update07 Nov 2023, 10:45
Reviewer Update
Good Day received a mail stating the loan has expired. Is this the case or are they proceeding?
Boodle's replyOfficial
07 Nov 2023, 10:46Good day Thank you so much for contacting Team Boodle. Kindly check your emails and respond there Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email.
Kind RegardsTeam Boodle
Kind RegardsTeam Boodle
Boodle's reply07 Nov 2023, 10:46
Official
Good day Thank you so much for contacting Team Boodle. Kindly check your emails and respond there Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email.
Kind RegardsTeam Boodle
Kind RegardsTeam Boodle