FJ
Frederik J

1 reviews | Active since Feb 2016

24 Feb 2016, 19:46

Defenitely not fast easy loans

I want to start off by saying their service is pathethic. I did an application on Friday the 19th of February 2016. I've sent through my documentation for verification as requested. Theyre policy is 24/7/365. On Saturday I haven't heard anything yet. On Saturday when I phoned they lady told me to be patient they are under staffed. It is now Wednesday the 24th and still no answer. I've sent an email yesterday which they responded to this morning requesting I send my docs again. I've sent it just after 08:30 this morning. It is now after 7 pm in the evening and STILL NO ANSWER. this is really pathetic. Defenitely not fast little loans within 10 minutes.

0
Replies (1)
Boodle
Boodle's reply02 Mar 2016, 10:21
Official
Hello WillieJ93,

Thank you for bringing this to our attention

As per our conversation we apologies for any inconvenience caused. The loan was paid and the account is open, this matter has been resolved.

In future should you have any feedback on our service you are most welcome to send the feedback to ***.

Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader