SM
Scelo M

1 reviews | Active since Nov 2017

20 Apr 2023, 18:22

******** Debits!

I purchased an item at PG Glass using boodle credit in December of 2022 and finished paying it off in February 2023. They have, however, debited my account 3 times after I've paid them off. Every time this happens I have to call them and all I get is a lousy apology and that they will refund within 5-7 days.

They last debited on April 15, I've sent the manager (Zonika) an email yesterday morning and she has'nt bothered to reply or call me.

These ******** debits are a huge inconvenience; I have to wait 7 days to get a refund on funds I have plans for.

0
Replies (1)
Boodle
Boodle's reply21 Apr 2023, 07:54
Official
Good Day Scelo
Thank you for bringing this to our attention.
Please note that the matter has been referred to our Collections department for further investigation. they will contact you with feedback
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team

Best regards,