KM
Katlego M

1 reviews | Active since Aug 2021

24 Aug 2023, 11:12

Credit inquires done without consent

It seems that Boodle has a Rogue Sales Team. As these people are doing loan application without our knowledge.

I mean, I get an sms notification from Transunion, that I made a loan application with Boodle. I didn't make a loan application on these dates, I didn't give consent for any loan application for same date. To make things worse, they make 2 credit inquires for 1 loan application. Where's the logic in that/this. Highly ********* behavioral practice.

Whilst their doing this, my credit record/profile is being negatively impacted by the hard inquires. Now my credit score is down As it seems that I'm desperate for a loan/money.

Good people your data is not safe with Boodle.

I'll be laying a complaint with the National Credit Regulator, Credit Ombudsman

0
Replies (3)
Boodle
Boodle's reply24 Aug 2023, 15:46
Official
Dear Katlego

Thank you for choosing Boodle as your online credit provider.

Please note that the matter has been escalated to the relevant department, please expect feedback soon.

Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email.

Kind RegardsBoodle Team
KM
Katlego M's update26 Aug 2023, 10:47
Reviewer Update
It seems that my complaint has fallen on deaf ears. One of your Minions by the name of Jonathan, has sent me an email for another loan application.

Can I get an update on my complaint sent to ***?
Boodle
Boodle's reply26 Aug 2023, 11:08
Official
Dear Katlego

Thank you for choosing Boodle as your online credit provider.
Please note that the matter is escalated to the relevant department, feedback should follow in due course.

Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email.

Kind RegardsBoodle Team