rB
ryan B
1 reviews | Active since Jan 2013
12 Jul 2025, 08:22
Boodle’s failure to reimburse me
Boodle debited my account a day earlier than agreed on 24th June, resulting in bank penalty fees for the failed debit order. Despite me sending my bank statement on 1st July 2025, I have not received a refund as at 12th July 2025. The last consultant advised on 10th July that I will be reimbursed within 24 hours but this has not happened.
Be careful when dealing with this company.
Helpful (0)
Replies (2)0
Replies (2)
Boodle's replyOfficial
15 Jul 2025, 09:49Good day Ryan
Thank you for your request.
Please be advised that your refund has been processed and paid into your bank account
If you require any further information, feel free to reply to this email or contact us on 0861 Boodle (266 353).
Kind regards,
Boodle Team
Thank you for your request.
Please be advised that your refund has been processed and paid into your bank account
If you require any further information, feel free to reply to this email or contact us on 0861 Boodle (266 353).
Kind regards,
Boodle Team
Boodle's reply15 Jul 2025, 09:49
Official
Good day Ryan
Thank you for your request.
Please be advised that your refund has been processed and paid into your bank account
If you require any further information, feel free to reply to this email or contact us on 0861 Boodle (266 353).
Kind regards,
Boodle Team
Thank you for your request.
Please be advised that your refund has been processed and paid into your bank account
If you require any further information, feel free to reply to this email or contact us on 0861 Boodle (266 353).
Kind regards,
Boodle Team
rB
ryan B's updateReviewer Update
15 Jul 2025, 09:51Instead of me calling you, rather you give me a call. I want to speak to a manager or supervisor.
rB
ryan B's update15 Jul 2025, 09:51
Reviewer Update
Instead of me calling you, rather you give me a call. I want to speak to a manager or supervisor.