boodle service is terrible

<p>Hi. I am having endlees problems with boodle service. First they incorrectly debitted my account and to get it sorted out cost me money and time. This is noylt the first time. Now when I call to follow up on my loan and the call back and inline service is terrible. I have wasted time and money trying to sortbout boodles hiccups. Everytime I call I get cut off. And every time I am on live chat I get transferred. Also boodle gives u a balance due, but later increases the balance shown on my dashboard and says it was a mistake and certain charges were not reflected. From 13.00 today till 15.09 I have not received a response from boodle. Can I take boodle up to the financial ombudsmans regards my issue with wat is shown on the dashboard and wat theu debitted from my account</p>