LM
Luvo M
1 reviews | Active since Aug 2014
27 Jun 2024, 23:02
BOODLE REFUSING TO UPDATE CREDIT RECORDS
Boodle is simply refusing to update my credit record, this is despite several requests. I settled my loan on 31 May, to date my credit record has not beeb updated. Whenever I ask them to update, im told to wait 14 days, everytime i follow im told to wait 14 days. Absolutely disgusted!
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Replies (2)
Boodle's replyOfficial
28 Jun 2024, 07:26Good day Luvo
Thank you for choosing Boodle as your online credit provider.
Your request/s to update your profile has been sent to all credit bureaus and take note that this request can take up to 5 working days to process.
Should you require any further assistance in term of a loan query, kindly contact us on 0861 Boodle (266 353) or reply to this email. Should you wish to follow-up with any of the bureau's after the 14-days you can contact their support teams on below information:
· Compuscan - ***/***– email: ***
· XDS - *** – email: ***
· Experian - ***/*** – email: ***
· Transunion - *** – email: ***
Kind Regards
Boodle Team
Thank you for choosing Boodle as your online credit provider.
Your request/s to update your profile has been sent to all credit bureaus and take note that this request can take up to 5 working days to process.
Should you require any further assistance in term of a loan query, kindly contact us on 0861 Boodle (266 353) or reply to this email. Should you wish to follow-up with any of the bureau's after the 14-days you can contact their support teams on below information:
· Compuscan - ***/***– email: ***
· XDS - *** – email: ***
· Experian - ***/*** – email: ***
· Transunion - *** – email: ***
Kind Regards
Boodle Team
Boodle's reply28 Jun 2024, 07:26
Official
Good day Luvo
Thank you for choosing Boodle as your online credit provider.
Your request/s to update your profile has been sent to all credit bureaus and take note that this request can take up to 5 working days to process.
Should you require any further assistance in term of a loan query, kindly contact us on 0861 Boodle (266 353) or reply to this email. Should you wish to follow-up with any of the bureau's after the 14-days you can contact their support teams on below information:
· Compuscan - ***/***– email: ***
· XDS - *** – email: ***
· Experian - ***/*** – email: ***
· Transunion - *** – email: ***
Kind Regards
Boodle Team
Thank you for choosing Boodle as your online credit provider.
Your request/s to update your profile has been sent to all credit bureaus and take note that this request can take up to 5 working days to process.
Should you require any further assistance in term of a loan query, kindly contact us on 0861 Boodle (266 353) or reply to this email. Should you wish to follow-up with any of the bureau's after the 14-days you can contact their support teams on below information:
· Compuscan - ***/***– email: ***
· XDS - *** – email: ***
· Experian - ***/*** – email: ***
· Transunion - *** – email: ***
Kind Regards
Boodle Team
LM
Luvo M's updateReviewer Update
29 Jun 2024, 01:38But I settled the loan on the 31st May, your office told me it will take 14 days, i followed up on the 12 of June. They still tell me it will take 14 days. Today you are telling me this will take 5 days, im getting conflicting information every time. If this is not sorted within 72 hours, im taking it to black twitter!
LM
Luvo M's update29 Jun 2024, 01:38
Reviewer Update
But I settled the loan on the 31st May, your office told me it will take 14 days, i followed up on the 12 of June. They still tell me it will take 14 days. Today you are telling me this will take 5 days, im getting conflicting information every time. If this is not sorted within 72 hours, im taking it to black twitter!