SS
Shaun S

1 reviews | Active since Sept 2012

28 Jan 2020, 13:01

Boodle One week, still pending.

Very disappointed in the service. This after being a customer for many years. Never did i ever have issues like this. Documents have been sent SEVERAL times for ***9. Still nothing, One week later, just smses 5 times a day reminding me to upload documents. Not impressed. You can therefor cancel the application ill NEVER make use of your services again if that is what you think of a 3 year old customer making use of your services monthly not missing a payment EVER.

0
Replies (3)
Boodle
Boodle's reply28 Jan 2020, 21:47
Official
Good Day Shaun
 Thank you so much for contacting Team Boodle. We apologise for the inconvenience caused.  I have escalated this as a matter of urgency to our Sales Manager for feedback, we will advise on this shortly. Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email. Kind Regards 
Zonika Du Toit
Manager
SS
Shaun S's update29 Jan 2020, 12:23
Reviewer Update
Hi, i cannot take calls at work
Can you kindly cancel ***9 as it is taking to long. Thank you
Boodle
Boodle's reply29 Jan 2020, 13:53
Official
Hi Shaun,

We have cancelled this application as requested.  I have also requested them to stop contacting you.

Kind regards