nN
neo N

1 reviews | Active since Aug 2020

26 Jul 2024, 10:11

Boodle multiple credit enquiries

I hope this message finds you well.

I am writing to express my concerns regarding multiple unauthorized credit report inquiries made by Boodle. Despite their claims of providing quick loan approvals within minutes, my experience has been contrary. The platform has taken several days to respond to my application, significantly deviating from their promised timelines.

Moreover, I have noticed that Boodle has made duplicate inquiries on my credit report without my consent. This not only affects my credit score but also seems like an attempt to penalize me as a consumer when the business transaction does not proceed as expected.

I kindly request an immediate investigation into this matter and the removal of all unauthorized inquiries from my credit report. Such practices are not only unprofessional but also detrimental to consumers' financial well-being

0
Replies (2)
Boodle
Boodle's reply26 Jul 2024, 10:24
Official
Dear Neo

Please be advised that the matter as been escalated to the relevant department for further investigation. Feedback should follow in due course

We apologize for the inconvenience caused
Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email.

Kind RegardsBoodle Team

nN
neo N's update26 Jul 2024, 11:03
Reviewer Update
Yes, please and without a timely resolution I will keep writing bad reviews and log a query with the national credit regulator as you can't just make enquiries on my report whenever you feel like it ,that is against the law