MS
Mukumela S

1 reviews | Active since Apr 2021

20 Sept 2024, 08:40

Boodle Messing Up My Credit Profile

I app**** for a 6 month loan with Boodle and my last payment is due this month. I went on my profile to realise that there have been multiple applications on my account ever since my initial loan has been active. 2-3 applications every month that I did not make. this is hurting my credit profile and I want to know who is making those applications that either get rejected or sit in a pending state. I did not re-apply or give anyone from Boodle to re-apply on my behalf. I keep getting emails from Boodle consultants saying that I qualify for a new loan, When I respond inquiring about the applications I see on my dashboard, I get ignored and recieve a new "congratulations, you qualify for a new loan" email the next day. This is concerning and mostly hurting my credit profile and I want to know how Boodle plans to fix this!!

0
Replies (1)
Boodle
Boodle's reply20 Sept 2024, 08:57
Official
Dear Mukumela

Please be advised that we have escalated your request to the relevant department, feedback should follow in due course.We apologize for the inconvenience caused

Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email.

Kind RegardsBoodle Team