Boodle loans

I had 2 boodle loan accounts and they fell ib arrears. In October 2023 I paid them off with through their lawyers ishamail deyer attorneys who sent me the paid up letters and reassured me that my credit profile will be updated on the bureuas. In October 2023 only one account was updated and the second was still showing the arrears. I app**** for vehicle finance and I was declined as a result of the one account that wasn't updated. I wasn't aware that not all accounts were not updated until I requested a report from the credit bureaus and sent them the letter in February 2024 proving that I paid off the loans. I escalated the matter with boodle loans and they are only updating my profile now. They refuse to reimburse me for the transport costs that I incurred as a result of their incompetence and insist that they have updated my profile only in March 2024.i had to rely on bolt and uber to commute