BP
BIANCA P
1 reviews | Active since Sept 2013
13 Dec 2021, 13:34
Boodle ***** on Pending Loan
I app**** for a loan and was told to go onto the website to view the quote and accept or decline. I checked the quote which said an amount over 6 months at a ridiculous monthly fee. I then rep**** to my email from Rirandzo Mnisi who say it's for 1 month and it's been accepted. Even without me accepting and just from viewing the quote. So I reply with a copy of the quote showing what it states and low and behold no response. They are ********** that use people. If I have the proof, how can you say I accepted even to the degree the quote varies from the actual loan approved!!!! A realisation is that not a single company cares about the people that keep them operation or pays their staff.
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Replies (2)BP
BIANCA P's updateReviewer Update
14 Dec 2021, 14:00Sooooo Boodle contact me and I request for them to put all correspondence in writing as I don't trust them. I get a reply from Joyce Nthebe who attaches a quote, totally different from the one I printed off their site which states totally different information. Saying it has the IP address, etc. What a load of BS!!! Faking the quote, thankfully I printed out the actual page with all the information on. Absolute ********** and now it's in writing.
BP
BIANCA P's update14 Dec 2021, 14:00
Reviewer Update
Sooooo Boodle contact me and I request for them to put all correspondence in writing as I don't trust them. I get a reply from Joyce Nthebe who attaches a quote, totally different from the one I printed off their site which states totally different information. Saying it has the IP address, etc. What a load of BS!!! Faking the quote, thankfully I printed out the actual page with all the information on. Absolute ********** and now it's in writing.
Boodle's replyOfficial
18 Jan 2022, 15:25 Good Day Bianca,
Our attempts to contact you as per contact details provided were unsuccessful, however we did receive your payment on the 11/01/2022, please note that you were informed to pay the capital amount immediately to avoid any additional fees on the account.
Please note that our Collections department will be in contact with you in regards with the remaining balance.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Our attempts to contact you as per contact details provided were unsuccessful, however we did receive your payment on the 11/01/2022, please note that you were informed to pay the capital amount immediately to avoid any additional fees on the account.
Please note that our Collections department will be in contact with you in regards with the remaining balance.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Boodle's reply18 Jan 2022, 15:25
Official
Good Day Bianca,
Our attempts to contact you as per contact details provided were unsuccessful, however we did receive your payment on the 11/01/2022, please note that you were informed to pay the capital amount immediately to avoid any additional fees on the account.
Please note that our Collections department will be in contact with you in regards with the remaining balance.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
Our attempts to contact you as per contact details provided were unsuccessful, however we did receive your payment on the 11/01/2022, please note that you were informed to pay the capital amount immediately to avoid any additional fees on the account.
Please note that our Collections department will be in contact with you in regards with the remaining balance.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
