CS
Charl S

1 reviews | Active since Aug 2016

08 Aug 2016, 17:49

Boodle Call Centre and Collections

<p>Boodle recently launched their new website and as things go there are always some quirks that have to be ironed out. I would like to thank Lebaka from the call center for his dedication to excellence. When phoning the call center he was the first to answer and took immediate charge of the situation. He guided me step by step through the whole application process and went the extra mile. Thank you Lebaka. It doesn't stop there however. </p> <p>The wrong amount was debited off my account and I thought I had to burrow through endless red tape. Sabelo from collections identified the problem and rectified it immediately. He followed up and made sure I was well informed and reimbursed. Thank you boodle for your dedicated, well educated personnel. </p> <p>A very impressed client.</p> <p>Mr C Stander</p>

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Replies (1)
Boodle
Boodle's reply15 Aug 2016, 07:47
Official

Good day

Thank you for bringing this to our attention.

we appreciate the positive response, we will ensure that the quality of our service is always to your satisfaction.

Kind Regards,

nhlanhlenkulu Nkosi

Customer Care Team Leader